Freshlab Privacy Policy

At freshlab.si, accessible from https://freshlab.si, one of our main priorities is the privacy of our visitors. This Policy document contains types of information that is collected and recorded by freshlab.si and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

This policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in freshlab.si. This policy is not applicable to any information collected offline or via channels other than this website.

Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

Information we collect

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.

If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.

When you register for an Account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.

How we use your information

We use the information we collect in various ways, including:

Provide, operate, and maintain our website
Improve, personalize, and expand our website
Understand and analyze how you use our website
Develop new products, services, features, and functionality
Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
Send you emails
Find and prevent fraud
Log Files

freshlab.si follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services’ analytics. The information collected by log files includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users’ movement on the website, and gathering demographic information.

Cookie policy

You can at any time change or withdraw your consent from the Declaration on our website.

Learn more about who we are, how you can contact us, and how we process personal data in our Privacy policy.

Your consent applies to the following domains: freshlab.si

What are they?

They are small text files that are used to store small pieces of information. They are stored on your device when the website is loaded on your browser. These help us make the website function properly, make the website more secure, provide better user experience, and understand how the website performs and to analyze what works and where it needs improvement.

How do we use them?

As most of the online services, our website uses first-party and third-party cookies for a number of purposes. First-party ones are mostly necessary for the website to function the right way, and they do not collect any of your personally identifiable data.

The third-party ones used on our websites are used mainly for understanding how the website performs, how you interact with our website, keeping our services secure, providing advertisements that are relevant to you, and all in all providing you with a better and improved user experience and help speed up your future interactions with our website.

What types do we use?

Essential: Some are essential for you to be able to experience the full functionality of our site. They allow us to maintain user sessions and prevent any security threats. They do not collect or store any personal information. For example, these allow you to log-in to your account and add products to your basket and checkout securely.

Statistics: These store information like the number of visitors to the website, the number of unique visitors, which pages of the website have been visited, the source of the visit, etc. These data help us understand and analyze how well the website performs and where it needs improvement.

Advertising: Our website displays advertisements. These are used to personalize the advertisements that we show to you so that they are meaningful to you. These also help us keep track of the efficiency of these ad campaigns. The information stored in these may also be used by the third-party ad providers to show you ads on other websites on the browser as well.

Functional: These help certain non-essential functionalities on our website. These functionalities include embedding content like videos or sharing content on the website on social media platforms.

Preferences: These help us store your settings and browsing preferences like language preferences so that you have a better and efficient experience on future visits to the website.

Our website uses the following.

CookieDescription
__cfduidIt is used to identify individual clients behind a shared IP address and apply security settings on a per-client basis. It does not correspond to any user ID in the web application and does not store any personally identifiable information.
_fbpThis one is set by Facebook to deliver advertisements when they are on Facebook or a digital platform powered by Facebook advertising after visiting this website.
_gaUsed to distinguish users.
cookielawinfo-checkbox-necessaryIt is used to store the user consent for the cookies in the category "Necessary".
cookielawinfo-checkbox-non-necessaryIt is used to store the user consent for the cookies in the category "Non-necessary".
frIt is set by Facebook to show relevant advertisements to the users and measure and improve the advertisements. It tracks the behavior of the user across the web on sites that have Facebook pixel or Facebook social plugin.

How can I control my preferences?

Should you decide to change your preferences later through your browsing session, you can click on the “Privacy Policy” tab on your screen. This will display the consent notice again enabling you to change your preferences or withdraw your consent entirely.

In addition to this, different browsers provide different methods to block and delete them used by websites. You can change the settings of your browser to block/delete them. To find out more about how to manage and delete them, visit wikipedia.org.

Third-Party policies

freshlab.si’s policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options.

CCPA Privacy Rights (Do Not Sell My Personal Information)

Under the CCPA, among other rights, California consumers have the right to:

Request that a business that collects a consumer’s personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.

Request that a business deletes any personal data about the consumer that a business has collected.

Request that a business that sells a consumer’s personal data, not sell the consumer’s personal data.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

GDPR Data Protection Rights

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.

The right to erasure – You have the right to request that we erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

Children’s Information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

freshlab.si does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

Ljubljana, 01.06.2020